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OrderRing Lite documentation

Free pickup SMS with built-in consent. Install the plugin and connect your Twilio account.

On this page

Install

  1. Download OrderRing Lite from tillpress.com, then in your WordPress admin go to Plugins, then Add New, then Upload Plugin, and choose the zip.
  2. Click Activate.
  3. Open the OrderRing settings from the admin menu.

Setup

How do I connect Twilio to OrderRing?

  1. Create a Twilio account at twilio.com and buy or verify a sending number.
  2. From the Twilio Console, copy your Account SID and Auth Token.
  3. Paste both into the plugin settings and choose your sending number.
  4. Send a test message to your own phone to confirm it works.

Do I need A2P 10DLC?

If you text US mobile numbers, register your brand and campaign for A2P 10DLC in the Twilio Console, or verify a toll-free number, before sending. OrderRing does not file 10DLC for you and does not resell messaging.

Settings reference

  • Credentials: Twilio Account SID, Auth Token, sending number.
  • Pickup trigger: the order status that sends the text.
  • Consent: checkout consent and STOP/HELP/START.

Lite covers pickup SMS. For voice, WhatsApp, templates, and two-way chat, see OrderRing Pro.

Troubleshooting

Why is no message being sent?

Check that your Twilio credentials are correct, the sending number is active, and the order reached a status you set as a trigger. Send a test message from settings to isolate the problem.

Why are US texts failing?

Unregistered US A2P traffic is blocked by carriers. Complete A2P 10DLC registration or use a verified toll-free number.

My license expired. Did messaging stop?

No. Messaging keeps working. Only premium updates pause until you renew.

Changelog

Version history will be published here.

Something missing? Email info@tillpress.com or use the support form.